Privacy Policy

Privacy Policy

General Information

West Coast Aviation Services, LLC and its affiliated companies (collectively, “West Coast Aviation Services“, “West Coast Charters, Inc.”, “West Coast Aircraft Sales, LLC”, “West Coast Aircraft Shares, LLC”, “West Coast Aircraft Maintenance, LLC”, “West Coast Worldwide, LLC” “we,” “us” or “our”) recognize the importance of maintaining and protecting the privacy of visitors to our websites. This Privacy Policy (this “Policy”) outlines the information West Coast Aviation Services collects from you and how we may use it. If you have any questions regarding this Policy or other privacy-related concerns, you may contact West Coast Aviation Services via email at info@wcas.aero. You also may ask at any time to see your personal data we have on file and request a correction or deletion.

Please read this Policy carefully, as your use of any of West Coast Aviation Services’ websites constitutes your acceptance of all of the terms of and practices described in this Policy, including without limitation the collection and processing of personal information as described in this Policy. Please do not use any of West Coast Aviation Services’ websites if you disagree with any part of this Policy.

Website Terms of Use

Please review our Terms of Use, which also governs your use of our websites.

Collection and Usage of Information

West Coast Aviation Services collects personal information and technical information as a means to help improve the products and services we offer as well as the content offered on our websites. West Coast Aviation Services does not sell, trade, disclose, share, or rent your personally identifiable information to third parties for any reason except as provided in this Privacy Policy. The information we collect includes the following:

Personal Information

Except as set forth in this Policy, we do not collect, save, or release through any West Coast Aviation Services’ website any of your personally identifiable information without your prior consent. You consent to our collection, saving, and use of any personal information you provide to us via any of our websites or separately. Please note West Coast Aviation Services collects and saves information you provide to us, such as your name, title, company, e-mail and postal address, phone numbers, and flight preferences and requirements, in connection with any request from you for information from West Coast Aviation Services regarding its products and service(s) or your use of West Coast Aviation Services’ products and services. Furthermore, if you purchase any products or services from West Coast Aviation Services over any of our websites, you may be asked to submit personal information, such as your name, telephone number, shipping address, and credit card or other payment information to enable us to complete the transaction. Any credit card data you provide to us will be protected by Secure Sockets Layer (“SSL”) or other generally accepted encryption mechanisms.

Technical Information

We collect certain types of other information whenever you access our web site, such as your computer’s operating system and browser type, IP address, the address of any referring website and our websites and pages you visit. We use “cookies,” web beacons, and third party tracking applications to collect this information and to measure and analyze the traffic on our websites. Cookies and web beacons do not contain or reveal any personally identifiable information. However, if you choose to furnish the website with personally identifiable information, this information can be linked to the data stored in the cookies and web beacons. Should you wish to remove the cookies feature, most Internet browsers allow you to control the placement of cookies on your hard drive. You may also set your web browser to display HTML e-mails as text only, which may prevent the use of some Web beacons. Also, to enable us to more effectively communicate with our customers, we may receive a confirmation when you open e-mail correspondence, including any account registration, from us.
We will use your personal information to (a) respond to requests you make for information or services, (b) provide you with our products and services and (c) help us improve our website design and your purchasing experience. We may also send you an email to confirm any such request for information or services and may need to contact you via phone, postal mail, or e-mail to confirm your request or fulfill any request for our products or services. Furthermore, if you are a West Coast Aviation Services customer or otherwise register with West Coast Aviation Services by this website or in any other way, such as by phone or mail, you may receive e-mails from us regarding our products, services and promotions, and to request your input about our products and services.

As stated above, West Coast Aviation Services will not sell, trade, disclose, share or rent your personally identifiable information to third parties for marketing purposes, but will disclose personal information if we determine it is required by law, including to comply with warrants, subpoenas or other legal process. We may also share such information when we believe it is necessary to enforce or apply our Terms of Use, or to protect the rights, property, or safety of West Coast Aviation Services, our customers or others. Lastly, we may share such information to a successor entity in connection with a corporate merger, consolidation, sale of assets, or other corporate change, or if we otherwise obtain your consent to do so. Furthermore, West Coast Aviation Services may contract with third parties to assist us in collecting, maintaining, and managing our website visitor information, to fulfill requests for information or services and to communicate with you. Although West Coast Aviation Services does not authorize any of those third parties to use your information in any other manner, West Coast Aviation Services is not responsible for any damages caused by the failure of unaffiliated third parties to honor their privacy obligations to West Coast Aviation Services.

Future Uses; Changes to Policy

We may use customer information for new, unanticipated uses not previously disclosed in this Policy. If our information practices change at some time in the future, we will post modifications to this Policy to our website to notify you of these changes. The notice will provide you with an opportunity to opt-out so that we may not use your personally identifiable information in a manner that is different from the manner described at the time that you provided us with such information. If you do not affirmatively opt-out pursuant to the instructions provided to you in the notice, then you agree that we may use your personally identifiable information in the new manner described.

Access to Information; Opt-out Provisions

Upon request to info@wcas.aero, we will provide you with the information that we have collected and that we maintain about you. You can have this information corrected by sending the corrections to info@wcas.aero. Also, if at any time you would like to be removed from any electronic or postal mailing lists, please contact us at info@wcas.aero. We will use commercially reasonable efforts to implement your request in 2-3 weeks.

Security of Information

Our system security is designed to prevent unauthorized access to your information, as we understand the importance of keeping your information secure. We have security measures in place to protect against the loss, misuse and alteration of your information that is under our control. For example, only select West Coast Aviation Services staff and contractors have access to your personal information which is password protected on a secure server. Furthermore, all personal financial information is sent through a secure transmission. This means that any information of this type you send us is protected by encryption, so that it cannot be read as the information travels over the Internet. [Furthermore, in order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third-party banking, processing agents and distribution institutions. We only provide such third parties with the information needed to verify and authorize your credit card or other payment information and your service request.] However, such security measures may not prevent all loss, misuse, or alteration of information on our websites, so you hereby acknowledge that the security, integrity and privacy of any and all information and data exchanged between you and us through the websites cannot be guaranteed and may be viewed, modified, or misdirected by a third party.

Websites not Intended for Use by Children

Our websites comply with the terms of the Children’s Online Privacy Protection Act. Under this Act, no website operator is permitted to require, as a condition to participation in an activity, that a child under the age of 13 disclose more information than is reasonably necessary to participate. We will not collect personally identifiable information on users we know to be under the age of 13 and the content of our websites and the products and services available are not designed or intended for children.

Other Websites; Links

Our website may contain links to other third-party web sites. Please be aware that we are not responsible for the privacy practices, content, use of cookies, or the gathering of other information of or by such third-party web sites. We suggest you review the privacy policy of every website you visit.